Why do people buy iPhones? We asked Apple users

Why do so many people choose iPhones over Androids? Despite fierce competition from Android devices that often boast more advanced specifications or flexible pricing, Apple’s iPhone remains a global bestseller. The common criticism online is that iPhones lack year-on-year innovation, with some claiming new models don’t significantly improve on previous ones. Yet, this doesn’t seem to deter Apple’s dedicated following. To dig deeper into the appeal of these sleek devices, we spoke to a range of Apple users to understand what drives their loyalty to the brand.
The ecosystem: seamless integration
For many, it’s not just the iPhone itself that draws them in, but the entire Apple ecosystem. From MacBooks to iPads to Apple Watches, everything is designed to work together seamlessly, creating a unified and efficient user experience.
Nadia Jahan, a development worker based in Dhaka, says the ecosystem is crucial to her daily workflow. “I use a MacBook for my work and an Apple Watch to track my fitness. The way my iPhone syncs with everything is just unbeatable. My files, messages, even my notes—it’s all right there across every device I own,” she says. Nadia emphasised how this integration makes her job smoother: “I don’t have to think twice about transferring data or switching devices. It’s just easy.”
Security and privacy
Apple’s focus on security is another major factor that attracts users. With regular updates, end-to-end encryption in apps like iMessage and FaceTime, and Apple’s robust stance on data privacy, many feel that their personal information is safer with an iPhone.
“I’ve always felt secure using an iPhone,” says Tayef Syndid, a college student who relies heavily on his phone for online research and assignments. “I know that Apple takes privacy seriously, and that’s important to me. I’ve never worried about my data being mishandled or sold to third parties.” Tayef adds that Apple’s approach to privacy gave him peace of mind when managing his academic and personal information on the go.
User experience
Another key reason why iPhones have such a strong following is the user experience. Apple’s iOS is known for its clean, intuitive design, which remains consistent across generations. This simplicity appeals to a broad demographic, from tech enthusiasts to those who are less familiar with complex technology.
Nazmul Hossain, who works in a communications firm, shared his thoughts: “I’m not a tech expert, so I appreciate that the iPhone just works. I don’t need to dig into settings or worry about optimising performance. It’s fast, it’s reliable, and I’ve never had any major issues. Plus, the design is beautiful—it’s a phone that feels premium.” Nazmul also pointed out that the lack of complications in iOS helps him focus more on his job, without the need to constantly troubleshoot.
Brand loyalty and status
For some, the iPhone represents more than just a phone; it’s a symbol of reliability, quality, and even status. Apple has cultivated a brand that appeals to users who see the device as a premium product, not just in terms of performance but as part of a lifestyle.
“I’ve been using iPhones for years, and it feels like a reliable choice,” says Nadia Jahan. “The design, the build quality, and the overall experience make me feel like I’m investing in something that’s going to last.” The aspirational nature of Apple’s brand is undeniable, often making the iPhone the go-to choice for professionals and young adults alike.
Tayef Syndid agreed, noting that there is a sense of “prestige” associated with owning an iPhone: “Sure, there are cheaper phones out there, but the iPhone feels special. When you see someone with an iPhone, it just stands out.”
Longevity and resale value
One often-overlooked aspect of iPhone ownership is the device’s longevity and resale value. Apple’s software support extends for several years, meaning that older iPhones still receive updates long after they’re released. Additionally, iPhones hold their value well in the second-hand market, making it easier for users to upgrade.
Nazmul shared his thoughts on this: “When I buy an iPhone, I know it’s going to last for years, and when I want to upgrade, I can still sell it for a good price. That makes it a smart investment in the long run.” For him, this extended lifecycle made the iPhone a more financially sound choice compared to other smartphones that depreciate quickly.